Privacy Policy

Last updated: 20/01 2025

This Privacy Policy explains how **WINENGINEPRO** collects, uses, and protects your information. We are committed to safeguarding your data and giving you control over your personal information. This policy outlines the type of information we collect, how it is used, and how we ensure your data is kept safe.

Our policy applies to all visitors and users of our platform. By using **WINENGINEPRO**, you agree to the data collection and usage practices described in this policy. Please review this document carefully to understand how we handle your data and the choices available to you regarding your information.

Data Collection and Usage

While you use our platform, we may collect the following types of information to ensure a better user experience and provide our services efficiently:

• Personal Data: This includes information such as your name, email address, contact details, and any other personal data you voluntarily provide to us through forms, surveys, or user interactions.
• Usage Data: Information about how you interact with our platform, such as your IP address, browser type, pages visited, session duration, device type, location data, and other technical details. This helps us improve the performance and functionality of our services.
• Cookies: Small data files stored on your device that help us enhance your experience. Cookies help us remember your preferences, provide personalized content, and track usage patterns for analytics purposes.
• Third-Party Data: We may also receive data about you from third-party partners, including social media networks, analytics services, and advertising partners. This data allows us to provide a more tailored and personalized service.

Why We Use Your Data

The data we collect is used to improve your overall experience with **WINENGINEPRO**. Specifically, we use your data for the following purposes:

• To provide access to our games and platform features, ensuring that all services are available to you without interruption.
• To manage your account, including user authentication and providing personalized recommendations based on your usage history.
• To enhance and improve our platform, including conducting research, analytics, and optimizations for a better user experience.
• To address inquiries, resolve technical issues, and provide customer support in a timely manner.
• To send you promotional emails, newsletters, or updates about our services, if you have opted-in for such communications.

Data Storage and Security

Your data is securely stored in compliance with applicable laws and regulations. We implement physical, technical, and administrative measures to protect your personal data from unauthorized access, loss, alteration, or destruction.

We retain your data for as long as necessary to fulfill the purposes outlined in this policy. If you wish to have your data removed from our systems or request that we limit its use, you can contact us as described below.

Data Sharing and Disclosure

We may share your information with third-party partners for the following reasons:

• To provide necessary services that support our platform, such as hosting, data analytics, or customer support.
• To comply with legal obligations, such as responding to requests from government authorities or law enforcement agencies.
• To protect the rights, property, and safety of **WINENGINEPRO**, its users, or others in case of potential threats or fraud prevention.
• With your consent, for marketing and promotional purposes, including targeted advertising and personalized offers from our partners.

Your Rights

As a user, you have the following rights concerning your data:

• To access your data and obtain a copy of the information we hold about you.
• To correct or update any inaccurate or incomplete data we have collected.
• To request the deletion of your data, subject to any legal obligations we may have to retain it.
• To withdraw consent to the processing of your data, where applicable.
• To object to the processing of your data in certain circumstances, particularly for marketing purposes.

To exercise any of these rights, please contact us using the contact details provided below.

Data Transfer

If you are accessing our platform from outside the country where we are based, please be aware that your data may be transferred to and processed in other regions with different data protection laws. By using our services, you consent to the transfer of your data across borders.

Cookies and Tracking Technologies

As mentioned earlier, we use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more detailed information on how to control cookies, refer to the section in our Cookie Policy.

Contact

If you have any questions regarding this policy or the handling of your personal data, please contact us at the following:

• Email: [email protected]
• Phone: +61 2 8003 5787
• Address: 129 King Street, Sydney, NSW 2000, Australia